Privacy Policy

1. Introduction

("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website https://laundryinn.bluzetta.xyz and our services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account
• Use our booking and appointment services
• Make purchases through our e-commerce platform
• Subscribe to our marketing communications
• Contact us for support
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone, address)
• Payment and billing information
• Business information and preferences
• Communication preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information when you visit our website, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device information
• Cookies and similar tracking technologies

2.3 Marketing and Communication Data

We collect data related to our marketing activities, including:

• Email engagement metrics (opens, clicks, unsubscribes)
• SMS delivery and response data
• Push notification interactions
• Campaign performance analytics
• Customer behavior and preferences

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Improve our services and develop new features
• Send marketing communications (with your consent)
• Personalize your experience
• Monitor and analyze usage and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our services, including:

• Payment processors
• Email and SMS service providers
• Analytics providers
• Cloud hosting services
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for marketing communications

8. Marketing Communications

We may send you marketing communications via email, SMS, and push notifications. You can opt out of these communications at any time by:

• Clicking the unsubscribe link in our emails
• Replying "STOP" to our SMS messages
• Adjusting your notification settings in our app
• Contacting us directly

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our services.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: